Return & Refund Policy

At GL-ME, we honor a 90-day return period, which means you have up to 90 days after receiving your order to submit a return request. All purchases from GL-ME including sale items are covered under this guarantee, provided they meet the conditions listed below.
Eligibility for Returns:
To qualify for a return, the item must be in the same condition you received it - unused, and packaged in its original box. For hygiene and safety reasons, we cannot accept returns where the packaging has been opened. A receipt or proof of purchase is also required.
How to Start a Return:
To begin your return, email us at help@gl-me.com. Once your request is approved, we’ll send you full instructions on how and where to send your return.
Returns instructions are provided by our support team upon approval of your request. Please do not send any item back without prior written approval.
Non-Returnable Items:
Skincare products that have been opened or used cannot be returned for hygiene reasons. Gift cards are also non-returnable.